Terms and conditions of use for the App/Webapp Jumpfax



Jumpfax is a mobile app ("App") and a website responsive to mobile phones ("Webapp") owned and operated by JUMPFAX SA ("JUMPFAX").

JUMPFAX is a Swiss company and has its registered office at 14 Route de Villette 1231 Conches Switzerland.

The App/Webapp is a platform that aims at connecting international show jumping riders ("Riders"), professionals from the equestrian sector such as horse owners, grooms, trainers ("Professionals") or any other person interested in the equestrian world ("Others", and together with Riders and Professionals, "Individual User(s)") with international show jumping events ("Show(s)", and together with the Individual User(s) the "User(s)").

The App/Webapp provides Users with a wide range of services ("Services") such as:

  1. A dynamic calendar of Shows with bookmarks of Shows-Riders-Horses and a sharing system.
  2. A Shows directory with practical information and key contacts.
  3. Lists of starting orders and results.
  4. A ranking system.
  5. Riders and Horses profiles.

The Webapp provides Users with a wide range of services ("Services") such as:

  1. A dynamic calendar of Shows with bookmarks of Shows-Riders-Horses and a sharing system.
  2. A Shows directory with practical information and key contacts.
  3. Lists of starting orders and results.
  4. A data extractor.
  5. A weekly newsletter.
  6. A ranking system.
  7. Riders and Horses profiles.
  8. A back-office platform accessible to the Shows for uploading contents and updates.


By using the App/Webapp, Users accept, without limitation or qualification, these terms and conditions ("Terms and Conditions") set out below.

Users warrant that it is legal for them to access and use the App/Webapp in the jurisdiction to which they are subject. Users are responsible for compliance with all laws of that jurisdiction in viewing or using the content.

If Users do not wish to be bound by these Terms and Conditions, they should not access or use the App/Webapp.


    By using the App/Webapp, Users undertake:

    1. Not to use the App/Webapp in any way to send unsolicited (commercial or otherwise) e-mail (e.g. spam) or any material for marketing or publicity purposes, or any similar abuse of either.
    2. Not to collect other Users' content or information, obtain or attempt to obtain unauthorized access to the App/Webapp, through whatever means, including automated means (such as harvesting bots, robots, spiders, or scrapers).
    3. Not to engage in unlawful multi-level marketing, such as a pyramid scheme, on the App/Webapp.
    4. Not to upload viruses or other malicious code.
    5. Not to solicit login information or access an account belonging to someone else.
    6. Not to bully, intimidate, or harass other Users.
    7. Not to post, distribute, disseminate or otherwise transmit, content that refers to hate speech, threatening, or pornographic; incites violence; or contains nudity or graphic or gratuitous violence, defamatory offensive, infringing, obscene, indecent or other unlawful or objectionable material or information.
    8. Not to use the App/Webapp to do anything unlawful, misleading, malicious, or discriminatory.
    9. Not do anything that could disable, overburden, or impair the proper working or appearance of the App/Webapp, such as a denial of service attack or interference with page rendering or other App/Webapp's functionality.
    10. Not to make available or upload files that contain software or other material, data or information not owned by or licensed to them or collect information about other Users (eg. names/addresses) without their prior consent.
    11. Not to make available, upload or distribute by any means any material or files that contain any viruses, bugs, corrupt data, "trojan horses", "worms", or any other harmful software.
    12. Not to falsify the true ownership of the App/Webapp or other material or information contained in a file made available via the App/Webapp.
    13. Not to provide any false personal information, impersonate another person or use a false name or a name they are unauthorized to use, or create a false identity or origin or e-mail address or upload untrue pictures of themselves or try to mislead JUMPFAX or others as to the identity or origin of any communications or to provide inaccurate or unreliable contact details.
    14. Not to create more than one personal account.
    15. Not to create another account without JUMPFAX's permission if JUMPFAX disables their account.
    16. To keep their contact information accurate and up-to-date. Not to share their passwords, let anyone else access their accounts, or do anything else that might jeopardize the security of their accounts.
    17. Not to transfer their accounts to anyone without first getting JUMPFAX written permission.

    1. Users shall provide their real, complete and full names and information such as their phone numbers and email address (""Registered Email Address").
    2. Registration and use of the Webapp is free with the basic package. Users who wish to have access to the premium package are required to pay for a subscription fee ("Subscriber(s)").
    3. Subscriptions are available for either 1 month, 6 months or 1 year ("Subscription").
    4. Subscriptions are automatically renewed except if terminated in writing by the Subscriber, by email sent to hello@jumpfax.com, not less than 1 week prior to the expiry of the 1 month Subscription or 1 month prior to the expiry of the 6 months or 1 year Subscriptions.
    5. Subscribers are sent an automatic reminder to their Registered Email Address 2 weeks prior to the expiry of a 1 month Subscription or 2 months prior to the expiry of a 6 month or 1 year Subscription.
    6. JUMPFAX reserves its right to refuse the registration of a User at its sole discretion.

    1. Upon registration, Riders shall provide their personal number of the Fédération Equestre Internationale ("FEI").
    2. The App/Webapp includes a feature to indicate when Individual Users will attend a Show by using a button "Add to my season" / "I'm going". When using the button "Add to my season" / "I'm going", Individual Users acknowledges and accepts that:
      • JUMPFAX may collect information about which Shows they are attending.
      • They may receive information, communication and requests about the selected Show on their Registered Email Address. All Information, communication and requests about the selected Show will be sent by JUMPFAX or through the App/Webapp. Users Registered Email Addresses are never communicated to other Users without prior consent.

    1. The App/Webapp includes a feature that allow Shows to create a profile on the back and front office platforms and to upload contents, pictures, posters, and logos related to their event
    2. Shows undertake to provide accurate, true, real, complete, and full information about their Activities and their business.
    3. Shows undertake to only upload pictures and images for which they have the copyrights. JUMPFAX does not accept any responsibility or liability for any claim arising out of these pictures and images.
    4. Shows undertake to maintain a high standard in the way they carry out their professional activities, or any other services they wish to offer on the App/Webapp ("Activities"). They act in good faith and avoid any action, declaration or behaviour that might damage JUMPFAX or the App/Webapp reputation.
    5. JUMPFAX retains the right to refuse to publish and/or delete any false, incomplete, inaccurate or misleading information and does not accept any responsibility or liability for any claim arising out of these contents.
    6. JUMPFAX may contact Shows and request further information to be provided to Users or to be posted on the App/Webapp.

    1. By using the App/Webapp, Users undertake not to:

      1. Include functionality that proxies, requests or collects the App/Webapp's usernames or passwords
      2. Circumvent (or claim to circumvent) JUMPFAX's intended limitations on core App/Webapp's features and functionality
      3. Use or make derivative use of the App/Webapp's icons, or use terms for the App/Webapp's features and functionality, if such use could confuse Users into thinking that the reference is to the App/Webapp's features
      4. Include data obtained from JUMPFAX in any search engine or directory without JUMPFAX written permission
      5. Damage, interfere with or disrupt access to the App/Webapp or do anything which might impair its functionality
      6. Modify, create derivative works of, decompile, or otherwise attempt to extract source code from the App/Webapp, unless JUMPFAX gives them express written permission
    2. Users may not use the App/Webapp to promote, or to export other Users data to, a product or service that replicates a core App/Webapp product or Services without JUMPFAX's permission.


    Users shall respect other people's rights. By using the App/Webapp, they undertake:

    1. Not to post content or take any action on the App/Webapp that infringes or violates someone else's rights or otherwise violates whichever applicable law
    2. Not to expose JUMPFAX or any other User to harm or legal liability as determined by JUMPFAX in its sole discretion
    3. Not to use JUMPFAX's copyrights or any confusingly similar marks
    4. Not to collect information from other Users without obtaining their consent. When authorized to collect information, Users have to make it clear that they (and not JUMPFAX) are the ones collecting the information, and post a privacy policy explaining what information they collect and how they will use it
    5. Not to post anyone's identification documents or sensitive financial information

    1. The App/Webapp, and all the information and graphic representations or images uploaded on the App/Webapp by JUMPFAX ("Content"), are protected by copyright, trademark and other laws of Switzerland and foreign countries.
    2. Users acknowledge and agree that the App/Webapp and Content, including all associated intellectual property rights, are the sole and exclusive property of JUMPFAX or its licensors.
    3. Users will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the App/Webapp or Content.
    4. All trademarks, service marks, logos, trade names, and any other proprietary designations of JUMPFAX used on or in connection with the App/Webapp or Content are trademarks or registered trademarks of JUMPFAX in Switzerland and abroad. Trademarks, service marks, logos, trade names, and any other proprietary designations of third parties used on or in connection with the App/Webapp or Content are used for identification purposes only and may be the property of their respective owners.
    5. Subject to their compliance with these Terms and Conditions, JUMPFAX grants Users a limited, non-exclusive, non-transferable license, royalty free, non-sublicensable license to use the App/Webapp on any compatible devices that Users own.
    6. Without JUMPFAX's written consent, a Users may not use, transfer, copy or reproduce any part of Content, the App/Webapp or their source code in whole or in part, in any form or by any means, electronic, mechanical or otherwise, except for the sole purpose of viewing the Content. This includes electronic reproduction by uploading or downloading.
    7. Users own the data they upload on the App/Webapp ("Data")
    8. When Data is covered by intellectual property rights, like photos, images or videos, Users grant JUMPFAX a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any Data that they have uploaded on the App/Webapp. The license ends when Data is deleted by Users from their account.
    9. Deleted Data may persist in backup copies for a reasonable period of time but shall not be available to other Users.

    1. Payment must be made online with a credit and/or a debit card.
    2. Users authorize JUMPFAX to charge their credit and/or debit card automatically, and without any further authorization being necessary from User, upon renewal of the Subscription.

    1. When using the App/Webapp, Users agree that from time to time the App/Webapp may be updated by JUMPFAX in order to improve, enhance and further develop the App/Webapp
    2. JUMPFAX may modify the App/Webapp without notice if and when it deems it fit

    1. JUMPFAX recognises the importance of keeping the personal data of its customers and other counterparties confidential and protecting their privacy rights. As a consequence, JUMPFAX has adopted a global privacy policy consistent with applicable standards. Click here to read our Declaration on the Protection of Personal Data.


    1. If, in JUMPFAX's sole judgment, a User violates the letter or spirit of these Terms and Conditions, or otherwise creates risk or possible legal exposure for JUMPFAX, JUMPFAX can stop providing all or part of the App/Webapp, disable User's application or restrict User's access to the App/Webapp.

    2. JUMPFAX reserves the right to remove any content or information posted on the App/Webapp by a User if JUMPFAX believes that it infringes other people's rights or for any other reason at its sole discretion, and will disable User's account if User infringes other people's intellectual property rights, at JUMPFAX's sole discretion.

    3. JUMPFAX retains the right to delete any false, inaccurate or misleading picture and JUMPFAX shall not retain any responsibility or liability for any claim arising out of these contents.

    4. Notwithstanding the foregoing, JUMPFAX retains the right to file any suits, claims, and actions for any and all causes of action against a User in relation with the use of the App/Webapp.


    1. JUMPFAX may modify these Terms and Conditions or Services at its absolute discretion from time to time. Upon such modification, a notice will be sent to all Users on their Registered Email Address.

    2. Users will be deemed to have accepted any modifications if they continue to use the App/Webapp after they have been posted on the App/Webapp.

    3. Subscribers who do not accept unfavourable modifications may terminate their engagement in writing within 30 days after the modification. Such termination notice must be sent at hello@jumpfax.com. Any reimbursement to User will be done on a pro rata temporis basis only.

    4. A modification is deemed unfavourable to the Subscriber when it results in:

      1. A JUMPFAX subscription fee increase
      2. The disappearance or suppression of App/Webapp functionalities or Services
      3. Any harm or damages to the Subscriber involved

    1. JUMPFAX endeavors to keep the App/Webapp up, bug-free, and safe, but Users use it at their own risk. JUMPFAX is providing the App/Webapp as is, without any express or implied warranties including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. JUMPFAX does not guarantee that the App/Webapp will always be safe, secure or error-free or that it will always functions without disruptions, delays or imperfections. JUMPFAX is not responsible for the actions, content, information, or data of third parties and of Users. Users release JUMPFAX, its directors, officers, employees, and agents from any claims and damages, known and unknown, arising out of or in any way connected with any claim Users might have against any such third parties or for the use of the App/Webapp and its consequences.


    1. These Terms and Conditions make up the entire agreement between the parties regarding JUMPFAX and the App/Webapp, and supersede any prior agreements.

    2. If any portion of these Terms and Conditions is found to be unenforceable, the remaining portion will remain in full force and effect.

    3. If JUMPFAX fails to enforce any of these Terms and Conditions, it will not be considered a waiver of JUMPFAX's rights.

    4. Users will not transfer any of their rights or obligations under these Terms and Conditions to anyone else without JUMPFAX's consent. All of JUMPFAX's rights and obligations under these Terms and Conditions are freely assignable by JUMPFAX in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise, in JUMPFAX's sole consideration.

    5. These Terms and Conditions do not confer any third party beneficiary rights.


    1. Provided that no other legal mandatory provision applies, these Terms and Conditions and any disputes arising under or in connection with the relationship between JUMPFAX and Users, shall be subject to the laws of Switzerland, to the exclusion of private international law
    2. Any dispute arising out of these Terms and Conditions and/or any dispute arising under or in connection with the relationship between JUMPFAX and Users shall be submitted to the Geneva (Switzerland) Courts
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